Modernizing Student Services

Modernizing Student Services

Harnessing tech to improve learning and career development

Each step of the university’s five-year Student Services Excellence Initiative (SSEI) advances our mission to give the Johns Hopkins community positive, streamlined interactions with student services using modern technology that meets our affiliates’ needs.

A recent example is Career Services’ implementation of the Handshake platform—previously used by the Homewood Career Center—for all students and alumni across academic divisions. University leaders say the effort will increase opportunities for students and foster collaboration between schools. Since Handshake launched universitywide in August 2018, more than 8,000 students and alumni have activated their accounts, and the system has received approximately 200 new job postings per day.

Building on the popularity of the JHU student-developed planning app, SSEI also worked with a computer science class in the university’s Whiting School of Engineering to connect the app with the university’s course registration system for most schools. Now, once students identify their classes in, they can register with a few clicks. Under the leadership of Hopkins’ first universitywide registrar, Tom Black, SSEI is also making it easier for students to study across schools. For example, undergraduate students in the Public Health Studies program at the Krieger School of Arts and Sciences may now register digitally for the first time for more than 80 courses in the Bloomberg School of Public Health.

The university has also developed a system to make it easier for potential graduate students to apply for admission. A platform called Slate manages both the recruitment and admissions of graduate students, offering more-consistent automated features, such as notifications about when an application is complete, and the divisions will be able to track information and share it across programs.

Photo: The Career Development Office at the Carey Business School team partners with students to develop or advance their careers.